What documents are needed to file a complaint?

Kristen -

If you have any documentation to support your complaint allegations (ex. receipts, canceled checks, contracts, photos, etc.), please upload them when submitting an complaint using the online form, email them to us at RB.Complaints@tn.gov or mail them to us at:


Department of Commerce and Insurance

Attn: Centralized Complaints Division

500 James Robertson Parkway, 8th Floor

Nashville, TN 37243


Legal counsel will review all documentation in support of your complaint when preparing to make a recommendation.

Contact an agent. Submit a request