May I e-mail for an update on my complaint?

Jason Smith -

In an effort to keep your complaint file current, please email your questions and additional documentation to the consumer protection specialist assigned to your complaint or send an email to consumer.affairs@ag.tn.gov. Please list your name and file number in the subject field of the e-mail.

Due to our call volume, it may take you longer to receive a response by phone than by email.

Contact an agent. Submit a request